Shipping & RETURNS
Standard shipping is via Fedex Ground.
We can ship overnight, 2nd day, 3-day, or international for additional cost.
International shipments do not qualify for free shipping.
A tracking number will be emailed to you.
QUESTIONS ABOUT RETURNS?
To start a return, visit our return portal
LA GOLF DRIVERS
You have 30 days from the date of purchase to return your unmodified LA GOLF driver for a full refund (excluding tax, fees, and shipping). The driver must be in its original condition—returns will not be accepted if the grip has been modified, the shaft tip or length has been altered, or if there is extreme cosmetic damage. To initiate a return, email support@lagolf.comwith proof of purchase, and we will provide the next steps. Customers are responsible for return shipping costs and assume any associated risks. This policy is available for a limited time and may be updated at any time on our website.
2-Year Limited Warranty - Your LA GOLF driver is backed by a 2-year limited warranty from the date of purchase, covering manufacturing defects for the original owner with proof of purchase. This warranty does not cover damage from misuse, normal wear and tear, unauthorized modifications, or extreme cosmetic damage.
To submit a warranty claim, emailsupport@lagolf.com with your receipt and a description of the issue.
LA GOLF will determine whether to repair, replace, or refund the product at our discretion.
For any questions, contact us—we’re here to help.
LA GOLF Shafts
For a period of 30 days from the date of purchase of an LA GOLF shaft, any Consumer with a valid proof and receipt of purchase may return any unused and unmodified LA GOLF shaft for a full refund of the purchase price paid (not including tax, fees, or shipping costs). For purposes of clarity, please note that once a shaft has been modified, tipped, or gripped, it will no longer be accepted for returns.
This return policy is being offered for a limited time only, may be modified in part or revoked in full at any time via publication on the LA GOLF Web Site, and must be exercised within the time period prescribed by using our customer portal, after which time follow-up instructions will be provided by LA GOLF. Any and all costs and risk of loss associated with shipping shall be the responsibility of the Customer seeking the return.
LA GOLF Putters
For a period of 30 days from the date of delivery of any Non-Customized LA GOLF Putter purchased directly from LA GOLF or from the date of purchase of an LA GOLF Putter as evidenced by the receipt of purchase, any Consumer may return the non-customized putter for a FULL refund of the purchase price paid if the Putter meets the following conditions: (1) the Putter remains in its original packaging; and (2) the Putter does not have any observable or apparent signs of use. ; and any Consumer may return the non-customized putter for a $200 restocking fee if the Putter is either not in its original packaging or it has any observable or apparent signs of use, so long as the Putter is not deemed in LA GOLF’s discretion to be unrepairable, in which case no refund shall be provided and the LA GOLF Putter will be sent back to the Customer by LA GOLF.
For purposes of clarity, this instant return policy for putters shall not apply to putters that have been custom-engraved by LA GOLF or any third party, nor any other customization such as lengths other than 33 inches, 34 inches, 35 inches, or 36 inches, any adjustments to lie and loft, any application of logos, any changes in colors from base model, any changes to site line, weights, or decals.
This return policy is being offered for a limited time only, may be modified in part or revoked in full at any time via publication on the LA GOLF Web Site, and must be exercised within the time period prescribed by using our customer portal, after which time follow-up instructions will be provided by LA GOLF. Any and all costs and risk of loss associated with shipping shall be the responsibility of the Customer seeking the return.
LA GOLF Ball
For a period of 30 days from the date of purchase of your LA GOLF Balls from the LA GOLFWeb Site, any Customer can return any New, Unused, and Unopened Package of a Dozen LAGOLF Balls "Unopened Dozen" and the Company will provide a refund for all UnopenedDozens in an amount equal to the purchase price paid, minus any taxes, shipping or other fees, upon written request to the Company via the LA GOLF Web Site and valid proof of purchase.
To be eligible for a refund, the Unopened Dozen must be in a clean and resalable condition and must have been purchased directly on the LA GOLF Web Site. LA GOLF will not accept any individual sleeves of golf balls, any golf balls that have been used in any observable manner, or any golf balls which have been modified in any manner (including but not limited to adding logos, decals, sharpie markings, lines, or any other markings).
This return policy is being offered for a limited time only, may be modified in part or revoked in full at any time via publication on the LA GOLF Web Site, and must be exercised within the time period prescribed by using our customer portal, after which time follow-up instructions will be provided by LA GOLF. Any and all costs and risk of loss associated with shipping shall be the responsibility of the Customer seeking the return.